Shipping Policy – Mr Mist Magic
Effective Date: 17-Apr-2026

1. Overview

This Shipping Policy outlines how Mr Mist Magic handles the processing, dispatch, and delivery of products ordered through our website, WhatsApp, or other communication channels.

 

2. Order Processing Time

• Orders are processed within [1–3 business days] after confirmation and payment.

• Custom or bulk orders may require additional processing time.

• Orders are not processed on Sundays or public holidays.

 

3. Shipping Coverage

• We currently ship across India.

• Shipping availability to certain remote locations may be limited.

• For international shipping, please contact us directly before placing an order.

 

4. Delivery Timelines

Estimated delivery timelines:

• Metro cities: 3–7 business days

• Non-metro locations: 5–10 business days

• Remote areas: May take longer depending on logistics availability

• These timelines are indicative and may vary due to external factors.

 

5. Shipping Charges

• Shipping charges are:

  • Included in the product price, or

  • Charged separately based on location, weight, and order size

• Final shipping cost (if applicable) will be communicated before order confirmation.

 

6. Dispatch & Tracking

• Once your order is shipped, you will receive:

  • Tracking details via WhatsApp / Email / SMS (if applicable)

• Tracking updates depend on the logistics partner.

 

7. Delivery Conditions

• Customers must ensure:

  • Accurate delivery address and contact details

  • Availability to receive the package

• If delivery fails due to incorrect details or unavailability:

  • Re-delivery charges may apply

 

8. Installation Orders

For orders that include installation:

• Shipping and delivery timelines may be aligned with installation scheduling

• Delivery may be handled directly by our team or partners

• Customers must ensure site readiness before delivery

 

9. Delays

Delays may occur due to:

• Weather conditions

• Transport/logistics issues

• Supplier delays

• Government restrictions

Mr Mist Magic is not liable for delays caused by factors beyond our control, but we will keep you informed.

 

10. Damaged or Lost Shipments

• If your order arrives damaged:

  • Notify us within 24–48 hours with photos/video proof

• If your shipment is lost in transit:

  • We will coordinate with the courier and resolve the issue

Resolution may include replacement or refund, at our discretion.

 

11. Partial Shipments

• In some cases, orders may be shipped in parts due to availability

• You will be informed if this applies to your order

 

12. Changes to Shipping Address

• Address changes must be requested before dispatch

• Once shipped, we may not be able to modify the delivery address

 

13. Contact Us

For shipping-related queries:

Mr Mist Magic
info@mrmistmagic.com
+91 75500 34975